CLIENT GUIDE

WHAT KIND OF PHOTOGRAPHER ARE YOU?

I am a portrait photographer who is a big fan of capturing genuine smiles and laughter, within the experience of a portrait session. I love the connection I make with those who I photograph- it’s awesome to learn about what makes someone’s life or love story unique. The biggest compliment I can get towards my work is to know that I have made someone see their true beauty through a photo I have taken. I am a photographer who is learning more about what I do through each person I meet, and every single photo I take.

To see my most recent work, I recommend you take a look at my Instagram account.

WHAT KIND OF SESSIONS DO YOU OFFER? DO YOU SHOOT WEDDINGS?

At this time I am happy to offer a variety of portrait sessions such as senior portraits, couples & engagement, adventure, graduation, look books, and business & craft.

All are welcome here.
This is a safe and inclusive environment for individuals, couples, and families of any background.

I am not booking weddings or large (>8) group family portraits right now. This has room to change in the future and I will keep all information up to date!

If you have a photography need that does not fit into any of the described categories, feel free to contact me with a description of how I could help. I am open to new ideas and may be able to recommend a photographer who could be a better fit for your needs!

WHEN SHOULD I SCHEDULE MY SESSION?

Please contact me with bookings at least one month in advance from the ideal time for your session.

If you intend to make prints of your photos to use for announcements, please give an additional amount of time in order to have the photos in time.

I only shoot portraits around the hours of sunrise or sunset.

WHERE WILL MY SESSION TAKE PLACE?

I choose each location for sessions based upon the preference of individuals who I photograph within the area of my current home base in the Asheville, NC area.
If you favor a scenic, natural style, we can run off into the mountains. If you are a fan of urban settings, I’m happy to play around in the city. I enjoy to shoot in a variety of locations that compliment an individual’s personality. If you have a cool space that feels like the perfect spot for you, let's talk about it! Show me your family farm, incorporate the dog park, get your favorite cup of coffee. It's all about you and your happy places!

I love a visit to a riverside and a hike up a mountain, but I also have a variety of locations to accommodate all preferences of privacy and accessibility.

I will request that we meet on location, ready to shoot. I will arrive 15-20 minutes early, and ask that you plan your travel wisely. Thanks in advance for this consideration!

Travel fees & availability to each mountain location will be considered individually.
I am happy to make necessary arrangements for fun opportunities!

WHAT SHOULD I WEAR?

Wear something that makes you feel like you- natural confidence will show as a result. I welcome any level of formality. The most important thing that will show in photos is your level of comfort.
I recommend you stay away from bright tones and busy patterns.
Please be mindful of the weather forecast on the day of shooting.
If you want to wear heels in some photos, I strongly recommend that you bring an additional pair of comfortable shoes as we will do a lot of walking, and the ability to move from location to location comfortably and quickly is key.
I recommend bringing a garment bag for your outfits, especially if we are hiking to our location. Please make sure that your attire is wrinkle-free as well!

On the day of shooting, I may request that you remove bulky items from your pockets such as a phone/keys/wallet. Please be prepared to stick these in a safe location.

Not sure what to wear? Let's talk about it!

HOW DO I PAY FOR MY SESSION?

Cash, checks, and cards accepted! You will be sent an invoice via the online Square platform.

Deposit and signed contract due to secure date.
Payment in full is due on the day of shooting.

Please be aware that absolutely no photos will be edited or delivered until your payment has been received in full. There are no exceptions to this- inquire early if there are circumstances that may fit a discount opportunity. I appreciate an appropriate amount of time to prepare and arrange a solution for you to receive some awesome photos at a reasonable price!

If I have not received payment for any reason, your photos will not be released.

WHEN WILL I RECEIVE MY IMAGES & HOW WILL THEY BE DELIVERED?

Sessions do not end for me when we say goodbye- I get so excited to head home and look at the product of our time together.
Photos are edited and shared with you within three weeks.

The complete session is delivered within a private online gallery, able to be viewed on a computer or a mobile device. From here they can be easily downloaded in high quality for digital sharing, or be moved to another location to be printed.

I do not deliver the RAW images from a shoot- there are no exceptions to this.
Thanks in advance for understanding!

Have questions about how to use the photos within your gallery? Let me know and I'll happily share more details!

HOW LONG WILL WE BE SHOOTING? HOW MANY PHOTOS WILL I RECEIVE?

I work with the motto of "shooting until we're satisfied" in mind. Different sessions move at a varied pace, and are planned for accordingly.
When planning your evening, consider travel time and locations. I recommend freeing a three hour window of time from start to finish. I will not be rushed to produce work under any circumstances.
If at any point in time during your photo session you wish to stop shooting (or take a break!), please feel welcome to let me know. Your comfort is incredibly important to me and I want to create a safe and fun environment for you.

I will deliver all of the best, edited shots.
The amount of photos delivered may vary between sessions.

WHAT HAPPENS IF WE HAVE BAD WEATHER? WHAT IF I NEED TO CANCEL MY SESSION FOR PERSONAL REASONS?

A $100 non-refundable deposit is required to reserve your session. Your session date and time will not be secured without this deposit. In the event of an emergency or bad weather cancellation, this deposit may be moved to secure one additional session date.

Bad weather happens- not every evening I’m out shooting will be full of glowing light and comfortable temperatures. I will be checking the weather forecast within the week prior to our scheduled session date. I recommend you stay updated as well and consider if there are any hesitations you have about the weather, especially regarding inclement snowy days. Your safety is my priority!
Some days are going to contain unavoidable bad weather, and without having an indoor location planned, I will suggest that we reschedule. You will be able to use your deposit to secure a rescheduled date and time if weather was the problem.

In the event of an emergency, you may request a reschedule. This includes illness, family emergencies, and an act of God. If it will hinder you from being able to pursue photos, I will refund your deposit in full. I request honesty and will be considerate of your circumstances- things out of our control happen!

If you would like to change or cancel your session, I request that there is a seven (7) calendar day notice of changes in order for you to retain your deposit. If you cancel within 48 hours of the shoot, you will forfeit your deposit for that reserved date.

The more open you stay in communication with me, the more I will be able to assist you in the event of uncertainty.

WHAT ARE YOUR TERMS AND CONDITIONS? DO I HAVE TO SIGN A CONTRACT?

You will need to sign an online contract regarding your understanding of all terms and conditions. This includes details about (but not limited to) :

-social media sharing rights

-printing rights

-copyright terms

-deposit terms

-cancellation conditions

Need further explanation regarding one of these topics? Don’t hesitate to ask!

I’M READY TO BOOK A SESSION. WHAT DO I DO NOW?

Let's get in touch and discuss your ideas! I look forward to hearing from you!

I'M KINDA-SORTA READY TO BOOK A SESSION, BUT I HAVE MORE QUESTIONS....

Let's chat!
If you have ideas but you are uncertain of how to make them come to life, we can bounce ideas off of each other! You are not obligated to commit to booking a session upon inquiring- I want to make sure that I am providing you with the services you are interesting in receiving.
I welcome you to ask any questions regarding a photo shoot with me that could come to mind. If you would like a full layout of what the process looks like from start to finish, I'm happy to share.
Wondering where you'll change clothes when we're on a hike? If you can bring your dog or a human companion along? Worried you're bound to be awkward in front of a camera? If we can meet before shooting so you know what I am like? Let's talk about it all!

If there is a request that I cannot fulfill, I have an awesome group of local photographers I can recommend!

HANNAH RAMIREZ PHOTOGRAPHY, LLC

Asheville, NC

-established in 2014-